Our Commitment to Privacy
At TaleDreams, we take the privacy of you and your children seriously. This Privacy Policy explains how we collect, use, and protect information when you use our mobile application. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws.
Information We Collect
Account Information
- Email address (for account management)
- Subscription status and payment information (processed securely through Apple)
Character Information
- Child's first name (used in stories)
- Character appearance preferences (skin tone, hair color, etc.)
- Story preferences (themes, moral lessons)
Note: We do not collect photos of children, birth dates, addresses, or other sensitive personal information.
Usage Information
- Stories generated and saved
- App usage patterns (to improve our service)
- Device information (iOS version, device type)
How We Use Information
- To generate personalized stories featuring your child as the hero
- To save stories to your personal library
- To improve our AI models and service quality
- To communicate important updates about the service
- To process subscription payments (via Apple)
Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using TLS/SSL
- Data at rest is encrypted using AES-256 encryption
- Access to personal data is strictly limited to essential personnel
- Regular security audits and vulnerability assessments
COPPA Compliance
TaleDreams is designed for use by parents/guardians to create stories for their children. We comply with the Children's Online Privacy Protection Act:
- We do not knowingly collect personal information directly from children under 13
- Parents/guardians control all account and character information
- We do not use children's information for advertising or marketing
- Parents can request deletion of their child's character data at any time
Child Safety & Content Protection
The safety of children is our highest priority. TaleDreams employs comprehensive content safety measures to ensure all generated content is appropriate, wholesome, and safe for children of all ages.
Automated Content Safety Detection
Our system implements real-time, multi-layered content safety detection on all AI-generated content:
- All stories and images are scanned before delivery using advanced AI safety filters
- Automatic detection and blocking of violent, abusive, or harmful content
- Real-time screening for inappropriate language, themes, or imagery
- Multi-stage content validation at every generation step
- Continuous monitoring and improvement of our safety algorithms
Prohibited Content Categories
Our content safety system actively detects and prevents the following categories:
- Violence, abuse, or any form of harm directed at children or others
- Explicit, sexual, or age-inappropriate content
- Bullying, harassment, hate speech, or discriminatory content
- Self-harm, dangerous activities, or harmful behaviors
- Profanity, vulgar language, or inappropriate humor
- Scary, traumatic, or psychologically disturbing content
- Drug, alcohol, or substance-related references
- Misinformation or content that could endanger a child
Zero Tolerance Policy
TaleDreams maintains a strict zero-tolerance policy for any abusive or harmful content. Our commitment includes:
- Immediate blocking of any content that fails our safety checks
- Automatic logging and review of flagged content for system improvement
- Regular audits of our content safety systems by child safety experts
- Prompt investigation and action on any reported content concerns
- Collaboration with child safety organizations and industry best practices
Parental Controls
Parents and guardians have full control over their child's experience:
- All content preferences are set by the parent/guardian account holder
- Parents can review all generated stories in the library
- Easy content reporting mechanism for any concerns
- Ability to delete any story or character at any time
Report a Concern
If you encounter any content that concerns you, please report it immediately to safety@taledreams.app. We take all reports seriously and investigate within 24 hours.
Data Sharing
We do not sell your personal information. We may share data with:
- AI service providers (for story and image generation) - data is anonymized
- Cloud hosting providers (for secure data storage)
- Legal authorities (if required by law)
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and all associated data
- Export your data in a portable format
- Opt out of non-essential communications
Data Retention
We retain your data for as long as your account is active. Upon account deletion, we will remove your personal information within 30 days, except where retention is required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:
Email: privacy@taledreams.app